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Refund and Cancellation Policy – Go Abroad Migration

No Refunds for Early Withdrawal

Go Abroad Migration does not provide refunds in cases where a client chooses to discontinue services before completion.

Refund Eligibility

Refund consideration applies only to the total service fee paid. Clients must have paid the full amount to be eligible for any refund percentage. Partial or incomplete payments do not qualify for refunds.

Registration and Eligibility

Client registrations may be completed in advance, based on anticipated immigration opportunities. If a client’s application is later deemed ineligible following official announcements, alternative options may be explored, but refunds will not be issued automatically.

Chargeback Policy

Go Abroad Migration maintains a strict no-chargeback policy. Clients who dispute valid transactions may be blacklisted and held accountable for any outstanding balances.

Invoice & Fee Structure

Invoices issued include service charges and applicable taxes. Refunds, where applicable, will apply only to the service fee component; taxes and third-party charges are non-refundable.

Refund Process

Refund requests must be submitted using the official Refund Claim Form along with supporting documentation, such as a rejection letter from the relevant authority. Incomplete documentation will make a client ineligible. Approved refunds will be processed within 30 working days.

Third-Party Delays

Go Abroad Migration is not responsible for delays caused by third-party organizations, and such delays do not qualify as grounds for a refund.

No Control Over Outcomes

Clients acknowledge that immigration outcomes are solely determined by government and regulatory bodies. Go Abroad Migration cannot guarantee results and does not issue refunds based on unfavorable decisions.

Non-Refundable Fees

Payments made to external authorities (such as immigration offices, embassies, or testing bodies) are strictly non-refundable. Service registration fees cover only Go Abroad Migration’s professional services.

Payment Agreement

By engaging our services, clients confirm that all payments are valid and agree not to initiate chargebacks without prior discussion with Go Abroad Migration.

Service Charges

Service fees are determined by Go Abroad Migration and may not be compared with other providers. Once services have commenced, charges are non-contestable.

Client Responsibilities

Failure to comply may result in termination of services without refund.

Non-Refundable Situations

Refunds will not be issued in cases such as:

Change in Immigration Law

If immigration regulations change after signing the agreement, rendering the client ineligible, a partial refund may be offered at the discretion of Go Abroad Migration. Such refunds, if approved, will be processed within 30 working days. Clients who are on installment plans are not entitled to refunds in such cases.

Service Termination Rights

Go Abroad Migration reserves the right to terminate services, without refund, if the client:

Additional Conditions

Confidentiality & Data Protection

All client information is handled with strict confidentiality and may be used only for service delivery, compliance, and communication purposes.

Governing Law

This Refund and Cancellation Policy is governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes will be subject to the jurisdiction of UAE courts.

Acknowledgment

By signing the agreement, clients confirm that they have read, understood, and agreed to the terms outlined in this Refund and Cancellation Policy.

For questions or further assistance, please contact us at info@goabroadmigration.com.

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